• US Dollar (USD)
  • Euro (EUR)
  • British Pound (GBP)
  • Japanese Yen (JPY)
  • Hong Kong Dollar (HKD)
  • United Arab Emirates Dirham (AED)
  • Brunei Dollar (BND)
  • Brazilian Real (BRL)
  • Canadian Dollar (CAD)
  • Swiss Franc (CHF)
  • Chinese Renminbi (CNY)
  • Czech Republic (CZK)
  • Danish Krone (DKK)
  • Egyptian Pound(EGP)
  • Euro (EUR)
  • Fijian Dollar (FJD)
  • British Pound (GBP)
  • Hong Kong Dollar (HKD)
  • Croatian Kuna(HRK)
  • Hungarian Forint(HUF)
  • Indonesian Rupiah (IDR)
  • Indian Rupee (INR)
  • Israeli New Shekel (ILS)
  • Icelandic króna(ISK)
  • Japanese Yen (JPY)
  • South Korean Won (KRW)
  • Sri Lankan Rupee (LKR)
  • Mexican Peso(MXN)
  • Malaysian Ringgit (MYR)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Philippine Peso (PHP)
  • Papua New Guinean Kina(PGK)
  • Polish Zloty(PLN)
  • Russian Ruble (RUB)
  • Solomon Islands Dollar (SBD)
  • Swedish Krona (SEK)
  • Singapore Dollar (SGD)
  • Thai Baht (THB)
  • Tongan Pa'anga (TOP)
  • New Taiwan Dollar (TWD)
  • Turkish Lira(TRY)
  • US Dollar (USD)
  • Vietnamese Dong (VND)
  • Vanuatu Vatu (VUV)
  • Samoan Tala (WST)
  • Central French Pacific Francs (XPF)
  • South African Rand (ZAR)
USD
=
AUD

FAQ

HOME / FAQ

Frequently Asked Questions

How many currencies do you exchange?

 

We offer the most competitive rates for the following 43 currencies: 


United Arab Emirates Dirham (AED)

Brunei Dollar (BND)                               

Brazilian Real (BRL)                              

Canadian Dollar (CAD)                          

Swiss Franc (CHF)                                

Chinese Yuan (CNY)                            

Czech Koruna (CZK)                             

Danish Krone (DKK)

Egyptian Pound (EGP)                           

Euro (EUR)                                           

Fiji Dollar (FJD)                                    

British Pound (GBP)                            

Hong Kong Dollar (HKD)                     

Croatian Kuna (HRK)        

Hungarian Forint (HUF)                              

Indonesian Rupiah (IDR)                                           

Israeli New Shekel (ILS)   

Indian Rupee (INR)  

Icelandic Krona (ISK)              

Japanese Yen (JPY)                           

South Korean Won (KRW)                                           

Sri Lankan Rupee (LKR)

Mexican Peso (MXN)                

Malaysian Ringgit (MYR)

Norwegian Krone (NOK)                    

New Zealand Dollar (NZD)

Papua New Guinean Kina (PGK)                                    

Philippine Peso (PHP)

Polish Zloty (PLN)                       

Russian Ruble (RUB)                          

Solomon Islands Dollar (SBD)             

Swedish Krona (SEK)                        

Singapore Dollar (SGD)                      

Thai Baht (THB)                                 

Tongan Pa'anga (TOP)

Turkish Lira (TRY)                     

New Taiwan Dollar (TWD)                  

US Dollar (USD)                                

Vietnamese Dong (VND)                   

Vanuatu Vatu (VUV)                          

Samoan Tala (WST)                           

Central French Pacific Franc (XPF) 

South African Rand (ZAR)                 

Can I request specific denominations?

 

Yes!

 

When placing an online order, you’ll be able to choose small, large or a mix of denominations. We will always endeavour to fulfil your request, however, this is dependent on the availability of stock.

 

If you have a request for specific notes, feel free to contact our friendly customer service representatives to enquire before making an order.


Is there a minimum or maximum amount of currency I can order online?

 

 

The maximum total order value, including any 1 or more currencies, is the equivalent of AUD $100,000.

 

Each currency available online has a minimum pre-set order value (eg: USD 10) even though the denominations available for that currency may be smaller (eg; USD 1, 5 & 10 notes). 

 

Our online ordering system may round your requested foreign currency value up to the nearest available rounded value. This will be displayed clearly on the ordering page for you to see, before you confirm your order.

How long does it take to process my online order?

It takes 3 business days to process your order. This includes the preparation of your currency and the approval of your payment before we are able to distribute the order. Please allow an extra business day for processing if the order is made after 5pm (AEST). 

 

Feel free to give us a call if you need your currency sooner and we'll do our best to meet your request.

Are there restrictions on the amount of currency I can take into a country?

Most countries will require the declaration of large values of currency being taken in by arriving passengers (eg: in Australia any currency equivalent to AUD 10,000+) whilst a few countries may impose restrictions on how much a passenger may carry into their country (eg: India allows no more than INR 25,000 by non-residents). There is a distinct difference between the requirement to declare on entry and a currency restriction.

 

If you’re in doubt we suggest that you seek advice from an official government website, embassy or consulate of the country or countries you may be visiting before placing your order. One potential source of destination information is the IATA website (Intl. Assoc. of Travel Agents) at https://www.iatatravelcentre.com/customs-currency-airport-tax-regulations.htm

How can I pay for my currency order?

For online currency orders, WeXchange accepts payment by BPAY, EFT (bank transfer), Polipay or Debit/Credit card*^.

 

Foreign currency purchases made in-store can be paid by cash or EFTPOS*

 

Online payment by BPAY, EFT or Polipay and in-store payment by cash or EFTPOS (SAV or CHQ) attract no additional charges or fees.

 

 

*If you choose to order online and pay by Debit or Credit card or pay in-store using EFTPOS where you select the ‘CR’ button, a card surcharge of 1% will be added to your transaction amount.  In addition, your card issuer may charge a separate cash advance fee – we suggest you clarify this with your card issuer.

 

^ Additionally, if you order and pay online by Debit or Credit card, the card must be issued in the same name as the person whose name appears in the online order and this must be the same person that collects the order. In addition to photo identification, you will also need to present this payment card at the time of collection.

Can I buy or sell currency in-store?

Yes.

 

We currently have stores in Melbourne and Sydney. Please click the link below to check the opening hours and contact information.

 

https://www.wexchange.com.au/contact-us

Are there different rates for buying or selling foreign currencies?

Yes.

 

If you wish to buy foreign currency and pay with AUD, these rates can be found under ‘BUY CURRENCY’ on the homepage of this website. These purchases can be made either online or in-store.

 

If you wish to sell foreign currency for AUD, you’ll find these rates under 'SELL CURRENCY' on our website, however, these transactions can only be performed in-store. 

Still need help?

Kindly Reminder

Do you know you can get a better rate when your order is over 10,000AUD?