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FAQ

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How long does it take to process my online order?

It takes 3 - 5 business days to process your order. This includes the preparation of your currency and the approval of your payment before we are able to distribute the order. Popular currencies will be ready within 3 business days (USD, EUR, GBP, JPY, HKD, CAD and NZD). All the other currencies can be picked up in 5 business days. Please allow an extra business day for processing if the order is made after 5pm (AEST). 

 

Feel free to give us a call if you need your currency sooner and we'll do our best to meet your request.

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Kindly Reminder

Do you know you can get a better rate when your order is over 10,000AUD?