About WeXchange & Park Hyatt Best Rate Guarantee


Welcome to Melbourne!

WeXchange is pleased to offer an exclusive benefit to guests of Park Hyatt, ensuring you enjoy the best currency exchange rates during your stay in Melbourne.


WeXchange Offers you Best Rate Guarantee

If you discover a more favourable currency exchange rate from a competing provider, not only will we match the rate, but we’ll also provide an additional discount of $5 AUD.


Proof and Verification

To qualify, guests must present proof of a lower rate from a competing currency exchange provider. The lower rate must be verifiable by WeXchange and the following conditions must be met:

  • The competing rate must be for the identical currency, amount and payment method.
  • The terms must be comparable, with no hidden or additional
  • The competing provider must be located within a reasonable distance from WeXchange, like operates in Melbourne CBD area.
  • Claims for the Best Rate Guarantee must be submitted within 6 hours due to the fluctuation of the foreign exchange market while the competing offer is still valid.

Decisions and Disputes

All decisions regarding the Best Rate Guarantee rest with WeXchange and are considered final. In case of disputes, WeXchange’s resolution will be deemed conclusive.


Need Assistance?

Contact Information

For any inquiries or further discussion regarding this guarantee, please reach out to WeXchange at +61 405 579 998